Shipping policy

Shipping Policy

Processing Time All BackVitals orders are processed within 1-2 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time Standard delivery takes 4-8 business days depending on your location. Please note that international shipping may be subject to customs clearance delays beyond our control.

Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order at any time through our website.

Shipping Costs We offer free standard shipping on all orders.

Customs & Duties For international orders, customs fees and import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.

Lost or Delayed Packages If your package appears to be lost or significantly delayed, please contact us at support@backvitals.com and we will do our best to resolve the issue promptly.